Windsor Handy Wizards Refund and Cancellation Policy

Effective Date: January 5, 2026

Last Updated: January 5, 2026

At Windsor Handy Wizards (“we,” “us,” “our”), your satisfaction is our top priority. This Refund and Cancellation Policy outlines how refunds and cancellations are handled for services booked through our website: https://handymanserviceswindsor.com/.

By booking services with us, you agree to the terms outlined below.

1. Booking Confirmation

Once you submit a service request or booking through our website, phone, or email, you will receive a confirmation notification. This confirmation ensures that your requested service has been successfully scheduled.

2. Cancellations by Customers

We understand that plans can change. If you need to cancel a scheduled service, please review the following terms:

a. Standard Service Cancellations

Full Refund: If you cancel at least 24 hours before your scheduled service appointment, you are eligible for a full refund.
No Refund: If cancellation occurs less than 24 hours before the service time, a cancellation fee may apply or no refund may be issued, depending on the circumstances.
How to Cancel: You can cancel by calling us at (226) 213-4886 or emailing info@handymanserviceswindsor.com with your booking details.

b. Same-Day or Emergency Bookings

We understand that same-day or emergency service requests are time-sensitive. Because of scheduling limitations, these bookings are generally non-refundable once confirmed.

3. Refund Eligibility

Refund eligibility is determined based on the type of service, time of cancellation, and any work already performed.

Refunds will not be issued for services that have already been completed.
If a service is partially performed, a pro-rated refund may be considered at our discretion.
Any approved refund will be issued through the original method of payment.

4. Cancellations by Windsor Handy Wizards

Although rare, we may need to cancel or reschedule a service due to unexpected circumstances such as staff availability, weather conditions, or equipment issues.

In such cases, we will notify you as soon as possible.
You will be offered either:
- A full refund, or
- The option to reschedule your service at no additional cost.

5. Processing Time for Refunds

Once a refund is approved:

Refunds typically take 5–10 business days to reflect in your account.
Your bank or payment provider may take additional time to process the transaction.