Frequently Asked Questions

Our handymen have been doing this kind of work for a long time. Not just a few months here and there. They’ve worked on older homes, newer places, rentals, and everything in between. Experience matters because not every problem looks the same once you open it up. We rely on practical knowledge, not trial and error.

When something comes up suddenly we understand it can’t always wait. We do offer same-day or urgent service when we have availability. It really depends on what’s going on and how full the schedule is that day. If it’s urgent, calling sooner rather than later makes a difference. We’ll be honest about what we can do.

Yes, either works. Some people like using the website, others prefer just picking up the phone and talking it through. There’s no right or wrong way. Once we know what the issue is we’ll explain the next steps and confirm everything clearly. We try to keep it simple.

Most of the time we can get something scheduled within a couple of days. Smaller jobs are easier to fit in faster. If it’s urgent, we’ll try to work around it if possible. We don’t give unrealistic timelines just to book the job. You’ll know what to expect.

Yes, we do offer discounts for seniors and people who use our services more than once. A lot of our work comes from repeat customers and we appreciate that. The discount depends on the job, but we’re fair about it. Just let us know when you contact us.

That’s actually most of what we get called for. Small repairs that don’t seem urgent but keep piling up over time. Loose things, worn parts, small damage, general maintenance. Those things matter more than people realize. We’re happy to take care of them so they don’t turn into bigger issues.

Yes, doors, windows, and locks are very common jobs for us. Things sticking, not lining up properly, not closing right, or just worn out. Sometimes it’s a simple fix, sometimes something needs replacing. We figure it out once we see it. The goal is always proper function and security.

We handle basic plumbing repairs that come up in everyday homes. Leaking taps, clogged drains, running toilets, that kind of thing. These are things that usually don’t require a full plumber. We don’t do major plumbing replacements, but for smaller issues, we’re well equipped to handle them.

Yes, we do TV mounting and wall installations quite often. We check the wall type, weight and placement before installing anything. It’s not something you want rushed. We take the time to make sure it’s secure and done properly so there aren’t issues later.

Yes, we do a lot of kitchen and bathroom repair work. Cabinets, fixtures, small plumbing issues, doors, and general wear-and-tear repairs. These rooms get used the most, so problems show up faster. We focus on making things usable again, not just making them look okay.

We do painting for smaller areas and touch-ups. Mostly after repairs or where walls have been damaged or worn down. We’re not set up for full house painting, but for small paint jobs, it makes sense to call us. We prep properly and clean up after.

Yes. We understand that people are letting us into their homes and workplaces. That’s not something we take lightly. Our handymen are experienced and chosen carefully. Professional behavior is expected every time, no exceptions.

Yes cleaning up is part of the job. We don’t leave debris, dust or tools behind. Once the work is done, the area is cleaned and put back in order. You shouldn’t have to clean up after us. That’s just basic respect.

It really depends on the work. Some jobs are quick, others take a few hours, especially if there are multiple repairs. We explain the timing before starting so you’re not guessing. We work steadily and carefully, not rushed, not slow.

Yes, we do offer evening and weekend appointments. A lot of people can’t be home during regular work hours, and we get that. Availability depends on demand, so booking ahead helps. We try to be flexible whenever we can.

We don’t overcomplicate things. We show up, do the work properly, and communicate clearly. No pressure, no upselling, no shortcuts. Most of our work comes from repeat customers, and that says more than any sales pitch ever could.

Yes, we regularly work in condos, apartments, and townhomes. We’re used to shared spaces, parking rules, and building requirements. Whether it’s a rental or owner-occupied unit, we adjust accordingly. Respect for the property is always there.

Yes, we do offer ongoing maintenance support. This works well for people who want to stay ahead of repairs instead of reacting to them. It’s flexible and based on real needs not fixed packages. We talk it through and see what makes sense

You can contact us through the website or by phone. We respond quickly and clearly. Once we understand what you need we’ll explain the next steps. There’s no complicated process involved.

Yes, landlords and property managers contact us often. We help with repairs between tenants and general maintenance. Timing and communication are important in those situations and we understand that. We keep things straightforward.

Yes, we do have reviews from Windsor clients. Many customers come back again or refer others to us. That kind of feedback matters to us more than anything else. It reflects real experiences, not scripted ones.

We don’t do major construction or large renovation projects. Full electrical rewiring or major plumbing system work is also outside our scope. Our focus is on repairs and maintenance that a handyman should handle. If it’s not a fit, we’ll tell you honestly.

We confirm the appointment time ahead of the visit. If anything changes we let you know. We don’t expect people to sit around waiting without updates. Clear communication avoids frustration

We use common sense and proper tools on every job. We pay attention to the workspace and work carefully. Safety matters for us and for your property. We don’t cut corners when it comes to that.